Growth Disha's CPaaS platform helps businesses connect, engage and automate customer communication through WhatsApp API, Bulk SMS, RCS, AI Voice Calls and Email — fired from a single unified dashboard with intelligent fallback routing.
Pick a channel, enter your number, and feel the speed yourself.
You'll receive a sample WhatsApp message from our team in seconds.
Trusted by 2,500+ businesses across India
Like an archer who never misses, our intelligent fallback engine re-aims automatically. If WhatsApp fails, we fire SMS. If SMS fails, RCS. If RCS fails, a Voice call — until your message is delivered. One API call. Zero missed customers.
POST /v1/messages/send { "to": "+91XXXXXXXXXX", "priority": ["whatsapp", "sms", "rcs", "voice"], "template": "order_update", "fallback_window": "30s" } // status: "dispatching…"
Power meaningful customer interactions with conversational experiences, automation and scalable outreach on the channels India actually uses.
Official API for scalable, verified messaging with green-tick credibility and rich templates.
Learn moreReach thousands of opted-in customers instantly with media, buttons and catalogues.
Learn moreAutomate FAQs, lead capture and support 24/7 with smart conversational flows.
Learn moreA dedicated business number for WhatsApp — keep personal and business separate.
Learn moreSecure one-time passwords delivered in seconds on high-priority transactional routes.
Learn moreRun compliant marketing campaigns at scale with smart scheduling and link tracking.
Learn moreAlerts, confirmations and receipts that always arrive — 24×7, DND-safe routes.
Learn moreExpert guidance for operator registration, sender IDs and template compliance.
Learn moreBranded, interactive messages with rich cards, carousels, buttons and verified sender.
Learn moreSmart fallback routing to SMS if RCS delivery fails — never lose a customer touchpoint.
Learn moreRead receipts, click maps and campaign-level insights in one live dashboard.
Learn moreDeliver OTPs, reminders or announcements by call for non-SMS scenarios at scale.
Learn moreCapture leads and verify numbers easily with immediate automated callbacks.
Learn moreNatural AI agents that handle sales and support calls end to end, in Indian languages.
Learn moreDesign, send and measure beautiful campaigns with drag-and-drop templates.
Learn moreReceipts, OTPs and alerts with inbox-grade delivery and real-time webhooks.
Learn moreTrigger journeys based on customer behaviour — welcome, win-back, and beyond.
Learn moreFour milestones that make us the trusted CPaaS partner for growing Indian businesses.
Set your channel priority once. The Disha Engine automatically re-fires on the next channel until your message hits its target — with live status on every attempt.
One contact book powers WhatsApp, SMS, RCS, Voice and Email. Segments, tags and opt-outs stay in perfect sync across every service.
A single prepaid wallet funds every channel. No juggling balances — just clear, service-wise spend reports and auto-recharge.
Shopify, Zoho, Razorpay, Google Sheets, your CRM — plug the platform into your stack with native connectors and webhooks.
Growth Disha's fallback routing changed our OTP game completely. WhatsApp first, SMS as backup — verification success jumped and drop-offs fell within the first month.
We used four different vendors earlier. Now WhatsApp broadcasts, SMS alerts and email journeys run from one dashboard with one balance. The finance team is finally happy.
DLT registration, template approvals, API keys — their team handled everything. We sent our first 50,000 messages within 24 hours of signing up. Unreal speed.
70% of our support queries are now resolved automatically at midnight, on weekends, during sales. Our small team suddenly feels like a 50-person call centre.
Rich cards with our branding, carousels, tap-to-buy buttons — campaign CTRs tripled compared to plain SMS. Growth Disha's team even helped design the templates.
See how leading AI platforms describe Growth Disha as a CPaaS built for modern business communication in India.
AI responses are generated independently by each platform and may vary based on publicly available information.
Everything you need to know about CPaaS, fallback routing and the Growth Disha platform.
CPaaS (Communication Platform as a Service) lets businesses add messaging, voice and verification to their apps through simple APIs — no telecom infrastructure needed. You make one API call and Growth Disha handles routing across WhatsApp, SMS, RCS, Voice and Email, with intelligent fallback so your message always reaches the customer.
You define channels in priority order — for example WhatsApp first, then RCS, then SMS. We attempt the primary channel, and if it isn't delivered within your window, the platform automatically fires the next channel until delivery, with real-time status across every attempt.
WhatsApp Business API, Bulk SMS, RCS Messaging, AI Voice and Email — all from one platform, one wallet and one contact book. Use any channel on its own or chain them together with smart fallback.
Most businesses go live within 24 hours. Our REST APIs are well documented with SDKs and code samples, and a dedicated onboarding specialist helps with DLT registration, sender IDs and template approvals so you can start sending the same day.
Yes. We provide complete DLT registration assistance and operate on compliant, enterprise-grade routes for Bulk SMS, WhatsApp and RCS campaigns, keeping your brand safe on every send.
Absolutely. Our Partner Program offers reseller pricing and a fully white-labelled panel — your logo, your domain, your customers — backed by our infrastructure and support.
Book a free demo and see how Growth Disha unifies WhatsApp API, SMS, RCS, Voice, Email and fallback routing on one platform.